Extraordinary Gifts for Extraordinary People

Shipping Policy Information

CE Shoppes Shipping Policy: Streamlining Your Delivery Experience

Understanding Shipping Charges: At CE Shoppes, we aim for transparency in all our transactions. Please be aware that shipping costs are not included in the initial price and will be added as an additional charge on your final invoice. This ensures you only pay for the exact shipping services required for your order.

Post-Shipment Communication: Once your order is on its way, we’ll promptly notify you the following morning via email. This email will include a tracking number for your shipment, empowering you to monitor its journey. You can track your package either online or directly with the carrier, who can usually provide an estimated delivery date.

Choice of Carriers: UPS and FEDEX: We primarily ship through UPS and FEDEX, trusted names in logistics. Should you prefer to use your own shipping account, feel free to provide your shipper number. However, do note that some of our factories might apply a 3rd party fee for using your shipper number, covering the additional administrative tasks involved.

Freight Truck Deliveries for Larger Orders: For orders that are too large or heavy for standard carriers, we utilize freight truck services. Unlike UPS and FedEx, freight truck delivery often requires you to unload the goods from the truck into your premises. It’s ideal to have these shipments delivered to a location with a receiving dock for easier handling. Should you need assistance moving items from the truck into your facility, most freight companies offer "inside delivery" services for an additional fee. This fee may or may not be included in the initial shipping charges we provide. We recommend inquiring about these services and associated charges when you are informed of your shipping method.

Inspecting Freight Deliveries: A crucial step with freight deliveries is to inspect the package upon arrival. If you notice any damage or have concerns about potential damage, please mark "PRODUCT DAMAGED" clearly on the delivery sheet. This ensures any issues can be swiftly and efficiently resolved.

Shipping to Multiple Addresses: To make your experience more convenient, we offer the option to ship products to multiple addresses within a single order. Simply inform us at the time of placing your order if you require this service. We will provide an Excel spreadsheet for you to input the various addresses, as required by our shipping carriers.

Shipping to APO Addresses: For shipments to APO addresses, please reach out to us with your request. Most of our factory lines can accommodate shipping orders to your APO address within the States. At CE Shoppes, we strive to make your shipping experience as smooth and hassle-free as possible, ensuring your orders arrive safely and on time.

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